The platform

Every part of 1Wellness works on the same patient record, from the order in your Shopify store to the prescription a clinician sends to the pharmacy.

One record from purchase to pharmacy

The order, the subscription, the intake, and the clinical decision live in one record, so billing and treatment stay in step. Orders and intake answers join the patient’s record as they arrive, so your team does not copy them between systems.

Orders from your Shopify store attach to the patient’s record
Intake answers and the clinician’s decision sit beside the order
Your team reads one history instead of five

A patient chart overview: the open encounter, the Shopify order with its progress from ordered through intake and clinician review to prescription and shipping, and a timeline of the patient’s events.

Clinician workspace

The inbox, the encounter, the patient chart, and the approve or decline decision, in one place. Each encounter keeps the patient’s intake answers beside the decision.

An inbox of encounters waiting for review
An encounter workspace with the intake answers alongside
The patient chart
Approve or decline from the encounter

An encounter for a skin and hair care order: Approve and sign and Decline buttons, the flagged answers (none), the patient’s intake answers, and the patient’s conditions, vitals, and other products.

The clinician’s Encounters page: counts of cases to review, overdue, and flagged, above a table of open cases with each patient, product, status, and how long the case has been open.

Built-in pharmacy network

A pharmacy network that ships to all 50 states. When the clinician approves, one click sends the prescription to the pharmacy.

Ships to all 50 states
One click sends the approved prescription
No prescription is filled without a clinician’s approval

An encounter with two prescription lines waiting for the clinician, each showing medication, directions, quantity, refills, and days supply, with Prescribe and Decline buttons at the top.

Controlled substances

Prescribe controlled substances through the same workspace your clinicians already use. A clinician approves before anything is sent.

Prescribed from the same encounter and chart

A Schedule III prescription line in an encounter: testosterone cypionate, its directions, quantity, refills, and days supply, not yet prescribed.

Video visits that just work

Patients join video visits from the patient app, with nothing for staff to install. A waiting room shows clinicians who is waiting.

Patients join from the patient app
Nothing for staff to install
A waiting room and drop-in queue

The clinician’s live queue: a drop-in patient in the waiting room with a Join button, and today’s video visits by time.

Your brand’s patient app

An iOS and Android app under your brand, for visits, refills, and push notifications. Patients see their visits and their next refill, and can pause, skip, or move a refill from their phone.

iOS and Android
Visits and refills
Push notifications

Intake built in

Branded intake forms that the patient completes after purchase. The answers land in the patient’s record, where the clinician reads them during review.

Your brand on every form
Sent after purchase
Answers land in the patient’s record

Step 2 of 4 of a branded intake form, Health History, asking for weight, height, and medical background.

Works with Shopify

Sell through your Shopify store. 1Wellness picks up the order.

Checkout stays in your Shopify store
Orders reach the patient’s record

The Orders page: Shopify orders with customer, products, intake status, each order’s progress toward clinician review, and its status.

Talk to us about your brand

Pricing depends on your volume and services. Tell us about your brand and we will reply within one business day.